Cryptomus commits to protect your privacy. We have implemented all necessary legal, technical and organisational measures to ensure confidentiality, integrity and availability of your Personal Information.
Under "Personal Information" or "Personal Data" we mean any data you can be identified with or which may help to identify you.
Personal Information Protection and Electronic Documents Act (further, the "PIPEDA") applies to processing of Personal Information by Cryptomus.
Our Contact Details
All references to " Cryptomus ", "us", "we" or "our" apply to CERTA PAYMENTS LTD, a company incorporated under the laws of the Canada with the registration number BC1368872. View company license (MSB: M22649585): https://www10.fintrac-canafe.gc.ca/msb-esm/public/msb-search/search-by-name/
Our registered office is at: 422 RICHARDS STREET, #170 VANCOUVER, BC, CANADA V6B1L4.
For all the issues related to data protection please contact us at: [email protected]
What Type of Personal Information We Collect
The types of Personal Information we may collect include:
Most information we collect is provided by you directly. We could also receive some information from publicly available sources (for example, on sanctions) or from our contractors. We make use of screening lists provided by data vendors, ID verification, anti-fraud and transaction monitoring services.
Please note that we will not be able to provide our services to you if you refuse to provide us information according to our KYC/AML requirements communicated to you once you decide to apply for any of our services that require verification of identity and ongoing monitoring of activity. Please keep in mind that in some cases we may require additional details and documents for KYC and AML/CTF purposes.
Please note that processing of your Personal Data may include automated decision-making including profiling. We may apply automated decision-making including profiling for onboarding, maintaining the account with us and fraud prevention purposes.
How We Get the Information and Why We Have It
We process our clients' data for the following purposes:
In accordance with Canadian law we rely on for processing this information are:
Personal Information Collected Automatically
We may collect personal information automatically when you use our Services, as described below.
Who we share your Personal Information with
We may share this information with:
Personal Data Retention
We will ensure that any information we need for any purpose shall not be kept for longer than it is necessary. We retain your personal data just to comply with our legal obligations, resolve disputes, and protect your and our legitimate interests.
We will keep your Personal Information for a maximum period of five (5) years upon termination of legal relationships with us.
You can always request to remove the personal data. But keep in mind that in certain cases we are obliged to store your information to be legally compliant.
Under data protection law, you have rights including:
You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you. Please contact us at [email protected] if you wish to make a request.
Please note that in some cases we will not be able to fulfill your request due to our legal obligations or overriding legitimate interest. In such cases we will explain you the reasons why your request cannot be fulfilled and how you can complain.
Cryptomus has implemented security measures to comply with acknowledged international security standards. Our platform also uses SSL or TLS encryption for security reasons and for the protection of confidential content transmission when you send us requests.
Cryptomus may introduce amendments to the current Policy at any time. We may notify you on our Website or via E-mail.