PQ Hosting: New Approach To The Hosting Providers Functioning – The Interview

We are back with our "Partners" column. And today our questions are answered by representatives of PQ Hosting – a new generation hosting provider.

For five years, the project has achieved considerable heights and in many ways gained great popularity thanks to the provision of quality services. More than 100,000 users enjoy the hosting provider's products every day. What other heights has our new partner PQ Hosting achieved and what can we expect from them in the future? Let's find out right now!

Cryptomus: The world of hosting providers has been very lively lately. What do you think distinguishes you from other projects?

PQ Hosting: Competition among hosting providers is ever-increasing, and in our quest to stand out, we adhere to a few key principles. First, we offer a personalized approach to each client, taking into account their unique needs and goals. Instead of one-size-fits-all solutions, we offer customized services focused on the user's specific tasks and requirements. Second, we are committed to service excellence, taking pride not only in the quality of our technical solutions, but also in the level of support our team provides. Our support managers are available 24/7 and are always ready to provide expert assistance, allowing us to maintain a high level of service to our customers.

Moreover, we are always on the lookout for the latest trends and innovations in hosting and IT technology in general, which helps us to offer cutting-edge solutions. For example, we provide high-performance servers in 38 countries and also improve security systems so that our clients can be sure that their data is protected. Our attention to security aspects is evident in our advanced monitoring systems and SSL certificates that protect stored information. Transparency and honesty are also emphasized at all levels, from pricing to managing customer expectations. Our goal is not just to be another local or international hosting provider, but to create a truly valuable and mutually beneficial partnership with each of our clients, helping them to grow and develop in the digital world.

Cryptomus: Now it’s clear why you have such a large audience. But still, how do people respond to the project and what do they particularly like about it?

PQ Hosting: We attach great importance to the feedback and reactions of our audience, as they are the basis for our continuous development and improvement. Receiving feedback from more than 100,000 customers and partners highlights several key points. One is our technical expertise and ability to deliver high quality services, which continually builds trust with our customers. We not only respond to current problems, but also anticipate potential difficulties by offering solutions in advance.

In addition, our personalized approach and flexibility have received positive feedback from clients, allowing us to quickly adapt to their unique needs and provide flexible pricing plans. Finally, regardless of the fact that we represent the b2b sector, for us, the person-to-person principle plays a key role. Our goal is to provide a high-quality and quick response to our customers' requests. Therefore, we promote the skills of our specialists to ensure that response rates are high and all support staff are competent. For us, being heard and getting a quick and effective solution to a problem are key points of customer satisfaction.

Cryptomus: Incredible info! And what about the inner workings? How do you ensure the quality and safety of your services?

PQ Hosting: We're happy to share some of the "best practices". Let's start with agile methodologies. As you know, the IT sector is not only about hardware, but also about project management, which is practically at every step in the company. That's why we actively use agile management methodologies such as Scrum, Kanban, SWAY: it allows us to be flexible and quickly adapt to changing requirements and market conditions.

A culture of mutual support and learning is also valuable to us. We strive to create an environment where every team member has the opportunity to develop and enhance their professional competence. Regular training, practical cases, business games and participation in professional conferences help us to maintain a high level of expertise and keep abreast of the latest technological trends.

Monitoring and automation in our business is also continuous. The implementation of real-time monitoring systems allows us to promptly respond to any incidents and prevent potential problems. Meanwhile, automation is used to reduce response times and improve service efficiency.

Cryptomus: Speaking of our collaboration, what benefits do you think the Cryptomus and PQ Hosting partnership will bring to users?

PQ Hosting: In our company, one of the key tasks is to ensure the most convenient and fast process of server purchase by our clients. An important element in this chain is the payment process, which should be not only convenient, but also fast. Working with Cryptomus, we provide our customers with a wide range of payment options, allowing the payment to be made quickly and without obstacles, as well as guaranteeing prompt support at every stage. We actively engage with the Cryptomus team, working tirelessly to improve the process as it's important to us to see the same ambition and drive for progress from our partners that we clearly see from Cryptomus.

Cryptomus: Wow, sounds amazing! Looking ahead, what are your project's growth plans? Surely they are not few.

PQ Hosting: While our plan may seem quite ambitious to some, it is actually very simple - we intend to "take over the world" by installing our servers in various locations around the globe. Our main goal is to provide high-speed connectivity in all locations, and 10Gbps is not the limit. We should not forget about our technical support - since December 2023 we have a new feature: the financial department works not only during the day, but also at night - our first and second line specialists have been pumped up and can now handle questions related to not only the technical component.

We're grateful to our partner for such an interesting and informative interview! Hope that our collaboration with PQ Hosting will be long-term and successful!

Would you like to join us and appear in the Partners section? Email us at [email protected].